Building the Future of Business Communications
We started Avofax because we believed faxing didn't have to be stuck in the 1980s. Healthcare providers, lawyers, and businesses deserve modern tools that are secure, reliable, and actually enjoyable to use.
Why We Built AvoFax
We started AvoFax after a frustrating afternoon in a medical office. A patient referral got stuck in a jammed fax machine, the backup number rang busy for 40 minutes, and the front-desk staff shrugged and said "happens every day." That stuck with us.
Fax still carries 75% of healthcare communication in the U.S. Prescriptions, referrals, prior authorizations, lab results — they all move by fax because HIPAA trusts it and every office already has a number. The problem isn't fax itself. It's the hardware, the busy signals, and the $40/month phone lines.
So we built a cloud fax service that keeps what works (universal compatibility, delivery confirmation, HIPAA compliance) and drops what doesn't (paper jams, busy signals, toner). We wrote our own transmission engine, signed BAAs from day one, and implemented 256-bit encryption before we had a marketing site.
Today AvoFax handles faxes for medical practices, law firms, pharmacies, and finance teams. We're a small, focused team, and every feature we ship starts with the same question: does this make someone's fax workflow faster or safer? If not, we skip it.
Our Values
These principles guide everything we do, from product decisions to customer support.
Security First
Every decision we make prioritizes the security and privacy of your sensitive documents.
Customer Obsessed
We build features our customers need, not what we think they want. Your feedback drives our roadmap.
Simplicity
Faxing should be as easy as sending an email. We eliminate complexity at every turn.
Reliability
When a fax is critical, it needs to arrive. Our 99.9% uptime isn't just a number-it's a promise.
Our Journey
We started AvoFax after watching a medical office lose a patient referral to a jammed fax machine
First HIPAA-compliant cloud fax transmission sent in Q3
Signed our 500th Business Associate Agreement; launched BAA portal for healthcare customers
Launched Android and iOS apps, email-to-fax gateway, and REST API
Community lifetime plans introduced; serving healthcare, legal, and finance teams nationwide