Same Great Features. Better Compliance & Support.
Fax.Plus has a clean interface and solid mobile apps — we respect what they've built. But if you need HIPAA compliance with a signed BAA, responsive customer support, or transparent pricing without per-page credit systems, AvoFax is the better fit. We built our service for teams that can't afford compliance gaps.
Feature Comparison
| Feature | AvoFax | Fax.Plus |
|---|---|---|
| Monthly price | From $9/mo | $8.99/mo (Basic) |
| HIPAA compliant | Enterprise only | |
| BAA included | Enterprise only | |
| Mobile app | iOS & Android | iOS & Android |
| Email-to-fax | ||
| API access | ||
| 256-bit TLS encryption | ||
| Audit trail / activity log | Enterprise only | |
| Document scanning | ||
| Customer support | Email + chat (all plans) | Email only (basic) |
| Data residency (US) | US servers | Switzerland |
| Transparent flat-rate pricing | Credit-based |
Pricing as of March 2026. Fax.Plus Basic is $8.99/mo with 200 pages. AvoFax starts at $9/mo with 200 pages. Fax.Plus HIPAA plans require Enterprise pricing.
Why Teams Switch to AvoFax
HIPAA + BAA on Every Plan
Fax.Plus reserves HIPAA compliance and BAA signing for their Enterprise tier, which requires a custom quote. At AvoFax, every plan is HIPAA compliant with a BAA included — even our $9/mo starter.
Customer Support You Can Reach
Fax.Plus's Basic plan only includes email support, and in our experience response times can stretch to several days. We offer email and chat support on all plans with same-day responses.
Flat Pricing, No Credits
Fax.Plus uses a credit-based system where you buy page credits that expire. Our pricing is straightforward: a monthly plan with a set page allotment and a simple per-page overage rate.
Built-In Document Scanner
Both apps offer document scanning, but our scanner uses ML-powered edge detection and auto-enhancement to produce cleaner faxes from phone photos. It makes a real difference in legibility.
US-Based Data Residency
Fax.Plus stores data in Switzerland, which may be a concern for US healthcare and government organizations with data residency requirements. AvoFax data stays on US servers.
Full Audit Trail
Every fax gets a detailed activity log — sent, delivered, failed, viewed, downloaded. Fax.Plus locks audit features behind their Enterprise plan. We include them for everyone.
Frequently Asked Questions
Is Fax.Plus HIPAA compliant?
Fax.Plus only offers HIPAA compliance on their Enterprise tier, which requires contacting their sales team for a custom quote. Their Basic and Premium plans do not include a BAA.
Where does Fax.Plus store my data?
Fax.Plus is based in Switzerland and stores data on Swiss servers. While Switzerland has strong privacy laws, this may not meet US data residency requirements for certain regulated industries.
How does Fax.Plus pricing work?
Fax.Plus uses a credit-based system. You buy a monthly plan that includes a certain number of page credits. Unused credits may expire depending on your plan. AvoFax uses simple flat-rate pricing with rollover-free page allotments.
Does Fax.Plus have a good mobile app?
Yes, Fax.Plus has well-designed iOS and Android apps. However, AvoFax's mobile apps also include a built-in document scanner with ML-powered edge detection, push notifications for incoming faxes, and offline access to your fax history.
Can I switch from Fax.Plus to AvoFax?
Absolutely. Sign up for AvoFax, choose a new fax number, and you're ready to go in about 2 minutes. If you want to keep your existing number, we support porting from Fax.Plus — the process takes 5-10 business days.
Does AvoFax have an API like Fax.Plus?
Yes. Both services offer REST APIs for sending and receiving faxes programmatically. Our API includes webhook support for real-time delivery notifications and status updates.