More Than a Fax Add-On. A Dedicated Fax Platform.
HelloFax rebranded to Dropbox Fax, but faxing was never Dropbox's core business. Their free tier caps you at 5 pages per month, and their paid plans bundle fax into a broader storage product. We built AvoFax as a purpose-built fax service — because faxing deserves more than an afterthought.
Feature Comparison
| Feature | AvoFax | HelloFax |
|---|---|---|
| Monthly price | From $9/mo | $9.99/mo (Home plan) |
| Free tier pages | Trial included | 5 pages/mo |
| Pages on paid plan | 200 pages/mo | 100 pages/mo |
| HIPAA compliant | ||
| BAA included | ||
| Dedicated fax number | Paid plans only | |
| Mobile app (fax-focused) | ||
| Email-to-fax | ||
| API access | Via Dropbox Sign API | |
| Document scanning | ||
| Audit trail / activity log | ||
| Fax-specific support team |
Pricing as of March 2026. HelloFax (Dropbox Fax) Home plan is $9.99/mo for 100 pages. AvoFax starts at $9/mo for 200 pages.
Why Teams Switch to AvoFax
200 Pages vs. 5 Pages Free
HelloFax's free plan gives you 5 pages total — not per month, total. Even their paid Home plan only includes 100 pages/month. AvoFax gives you 200 pages/month starting at $9.
HIPAA Compliance Built In
HelloFax doesn't offer HIPAA compliance or a BAA, making it unsuitable for healthcare and legal teams. AvoFax includes HIPAA compliance and a signed BAA on every plan.
Fax-First, Not an Add-On
Dropbox acquired HelloFax to complement their e-signature product. Faxing is a side feature. We focus entirely on faxing, which means faster delivery, better reliability, and features built for fax workflows.
A Real Fax Inbox
Our inbox is built for managing high volumes of incoming faxes — with folders, tags, search, and bulk actions. HelloFax gives you a basic list view with limited organization options.
Team Collaboration
Share fax numbers across your team, set permissions, and track who sent what with our workspace feature. HelloFax's team features are minimal and locked behind their highest tier.
International Faxing
Send faxes to 90+ countries from AvoFax. HelloFax supports international sending but with variable per-country pricing that can add up quickly.
Frequently Asked Questions
Is HelloFax the same as Dropbox Fax?
Yes. Dropbox acquired HelloFax in 2019 and has been gradually rebranding it to Dropbox Fax. The product is the same, but development has slowed as Dropbox focuses on their core storage and e-signature products.
Why is HelloFax's free plan so limited?
HelloFax's free tier gives you just 5 pages — ever. It's designed as a teaser to push you toward their paid Dropbox plans, which bundle fax with cloud storage you may not need.
Can I use HelloFax for healthcare faxing?
No. HelloFax does not offer HIPAA compliance or a Business Associate Agreement (BAA). If you need to send or receive faxes containing protected health information (PHI), you'll need a HIPAA-compliant service like AvoFax.
Does AvoFax integrate with Dropbox?
Not directly, but you can save received faxes as PDFs and upload them to any cloud storage service. We also support email-to-fax, so you can send faxes from any email client.
How do I switch from HelloFax to AvoFax?
Sign up for AvoFax, pick a new fax number (or port your existing one), and you're ready to go. The whole process takes about 2 minutes for a new number, or 5-10 business days if you're porting.